I did some research and found that the 4moms mamaRoo swing keeps stopping because there is something blocking its movement. If you clear the obstruction and press play, it should start working again. If that doesn’t do the trick, try plugging your mamaRoo into a different outlet; sometimes that can fix the problem.
A bit about 4moms swings:
If you’re the parent of a young child, there’s a good chance you’re familiar with 4moms mamaRoo swing. It’s one of the most popular baby swings on the market, and for a good reason: it offers a variety of features and settings that allow parents to customize their child’s swinging experience.
4moms currently has two brands of swings, the 4moms MamaRoo Multi-Motion Baby Swing and the 4moms Rockaroo Baby Swing. In August, close to 2 million MamaRoo swings and 220,000 RockaRoo rockers have recalled after an investigation found that the restraint straps can dangle below the seat. If a crawling infant becomes entangled in the dangling straps, it poses a strangulation hazard. 4moms no longer makes the classic models
Below are the models recalled;
The problem with 4moms swings is that they can sometimes stop working for no apparent reason. This can be particularly frustrating for parents who have already invested their money in one of these products. Fortunately, there are a few steps you can take to troubleshoot and fix the issue.
The only problem with the mamaRoo swing is that it has a tendency to stop working after a while. This can be really frustrating for parents who rely on it to put their child to sleep or keep them calm.
Fortunately, you can do a few things to try and fix this issue. In this blog post, we’ll outline some of the most common causes of this problem and provide instructions on how to correct them.
How to fix 4moms Swing that’s not working or keeps stopping:
1. Make sure there is nothing blocking the swing’s movement:
If you find that your mamaRoo keeps stopping, check to see if there is something obstructing its motion. It could be a toy, blanket, or anything else that is preventing it from swinging properly. If so, simply remove the obstruction and press play again.
2. Check the power source:
Make sure that your mamaRoo is plugged into a working outlet and that it has been charged for at least 8 hours before use. If you have tried this and the swing still won’t turn on, try plugging it into a different socket to see if that solves the problem.
3. Reset the device:
If you have tried the above two steps and your mamaRoo still keeps stopping, try resetting the device. To do this, turn off the swing, unplug it from its power source, wait for 30 seconds, then plug it back in and turn it on again. This should reset the device and allow it to work properly.
4. Make sure your baby is within 4moms’ weight limit:
If your baby weighs more than 25 pounds, they may be too heavy for the mamaroo. The swing can only maximum bear 25 lbs. of weight; if your baby is over that amount, it’s time to move them on to heavy-duty outdoor swings.
5. Check any imbalance:
If the mamaRoo is not balanced properly, it will keep stopping. To correct this, adjust the feet on each of the four corners until it feels level.
6.Check the adapter and replace it if broken:
Sometimes the power adapter to your mamaroo can break over time, leading to the swing stops. To check for this, take a look at the adapter and see if there are any physical signs of damage. If so, replace it with the manufacturer-approved replacement part and test out your mamaRoo again.
Below is one of the best-selling adapters for mamaRoo swings called the AlloverPower 12V 3A Power Cord Charger. It goes for less than $15 on Amazon.
Since mamaRoo doesn’t take batteries as other brands such as Ingenuity, Fisher-Price, or Graco, don’t bother troubleshooting the battery compartment.
It’s powered but still not moving:
If the unit you have is a good adapter that is powering the 4moms swing correctly but it still isn’t moving, please confirm that you are using the original 4moms labeled power cord that came with the MamaRoo® Multi-Motion Baby Swing. Other power cords will allow only for the seat to be powered on andmusic to play, but the seat will not move at all and may display an error message. If you do not have access to the original power cord, don’t worry! A replacement can be purchased on Amazon (link above) or on 4moms website here without any hassle.
7. Contact 4moms customer service:
If none of these solutions works and your mamaRoo still stops working, contact 4moms’ customer service. They can help further diagnose the issue and provide you with instructions on how to repair it.
We hope this guide has been helpful and that you will be able to fix your mamaRoo swing. With a little bit of troubleshooting, you should be able to get your 4moms swing working again in no time! You can reach 4moms customer care on email using support@4moms.com to start your warranty claim. All MamaRoo® Multi-Motion Baby Swings have a 12-month warranty. To expedite the process, make sure you’ve registered your mamaRoo here: https://www.4moms.com/pages/product-registration, and if possible, they suggest on its website that you include a video of the obstruction in your email.
4moms has a very nice customer support page with links to manuals, and contact options including US and international phone numbers on their website here.
You’ll need to fill out the form on its website, similar to the one below where you fill in info including the model number of your 4moms swing;
Remember the 4moms serial number is located on the white sticker shown below;
Your serial number could be 4 or 9 digits as shown below;
Read more about 4moms serial numbers here.
How obstruction causes 4moms Swing to Stop and how to fix it:
4moms swings are designed to use a sensor that moves the swing based on your baby’s weight. When there is an obstruction blocking the movement of the swing, such as a toy or blanket, it stops and will not move until the obstruction has been removed. To fix this issue you should check to make sure that nothing is obstructing the motion and then press play again.
4moms mamaroo Displaying Obstruction Error – How to fix:
4moms also outlines a different way to fix the obstruction error on its website- by plugging your MamaRoo® Multi-Motion Baby Swing into a different outlet. Sometimes, this can clear the error. However, the use may be restricted to babies under 25 pounds or if the baby is already able to sit unaided. If so, stop using it immediately.
4moms Swing not working – how to fix:
If your 4moms swing is not working at all, check the power source. Make sure that it is plugged in correctly and that there are no loose connections. If necessary, try plugging it into a different outlet to see if this resolves the problem. If it still does not work, then you may need to replace the power cord with an original 4moms labeled power cord. Once this is done, the unit should be functioning correctly again.
If you suspect there may be an obstruction blocking the motion of the swing, check for any toys or blankets that may have gotten tangled in the moving parts. If you do find something, remove it carefully and press play again to see if this resolves the issue.
If you find that your 4moms swing still isn’t working after following these steps, please contact 4moms customer service as outlined above in step 7. With their help, you may be able to troubleshoot and fix the problem.
mamaroo screen not working:
If your mamaRoo screen is not working, check to make sure that the power cord is plugged in correctly and that there are no loose connections. If necessary, try plugging it into a different outlet to see if this resolves the problem. If this fails, you may need to replace the power cord with an original 4moms labeled power cord.
If the above steps do not resolve the issue, you may need to disconnect and reconnect the wiring between the mamaRoo base and its control panel. If your 4moms swing is still not working after following these steps, please contact 4moms customer care outlined in step 7.
mamaroo not moving screen flashing:
If the swing LCD is flashing/blinking and not moving, something is potentially blocking the swinging motion. Check the side of the seat unit and remove any toys, blankets or other items that may be obstructing the swing’s movement. Once these are cleared away, press play again to see if it starts working correctly. If your mamaroo is still not moving, check the power source. Make sure that it is plugged in correctly and that there are no loose connections. If necessary, try plugging it into a different outlet to see if this resolves the problem.
How to turn on mamaroo:
To turn on your mamaRoo swing, first, insert the toy bar at the top of the seat off to the side, then rotate it 90 degrees until it is over the seat. After you have completed all steps, plug in mamaRoo and press the play button for motion.
Your mamaRoo should turn on when the power cord is plugged in correctly and the power button has been pressed. If your mamaroo does not turn on, check the power source. Make sure that it is plugged in correctly and that there are no loose connections. If necessary, try plugging it into a different outlet to see if this resolves the issue. If it still does not work, then you may need to replace the power cord with an original 4moms labeled power cord.
FAQs
mamaroo will not power on – what should I do?
If your mamaroo will not power on, check the power source. Make sure that it is plugged in correctly and that there are no loose connections. If necessary, try plugging it into a different outlet to see if this resolves the issue. If it still does not work, then you may need to replace the power cord with an original 4moms labeled power cord.
My mamaroo is not swinging – what should I do?
If your mamaRoo swing is not moving, you may need to check for any obstructions blocking the motion of the swing. Check for any toys or blankets that may have gotten tangled in the moving parts and remove them carefully if necessary. If your 4moms swing is still not working after following these steps, please contact 4moms customer care outlined in step 7.
How can I reset my mamaroo?
To reset your mamaRoo swing, unplug the power cord from the wall outlet and then wait 30 seconds. After 30 seconds has elapsed, plug the power cord back in and press play again to see if this resolves the issue. If you find that your 4moms swing still isn’t working after following these steps, please contact 4moms customer service as outlined above in step 7.
Why is my mamaroo screen flashing or dim?
If the swing LCD is flashing/blinking and not moving, something is potentially blocking the swinging motion. Check the side of the seat unit and remove any toys, blankets or other items that may be obstructing the swing’s movement. Once these are cleared away, press play again to see if it starts working correctly. If your mamaRoo is still not moving, check the power source. Make sure that it is plugged in correctly and that there are no loose connections. If necessary, try plugging it into a different outlet to see if this resolves the problem.
mamaRoo not playing built-in sounds or MP3 -what do I do?
The internal sounds on your device won’t play when an MP3 cord is plugged in, so check to see if the cord is plugged in. If it’s not, then make sure the volume isn’t muted.
If your 4moms swing isn’t playing MP3 music, try adjusting the volume on the device from which the music is playing. If that doesn’t work, check to ensure that both ends of MP3 cord are plugged in securely.
My mamaRoo swing is sparking, is it safe and what to do?
Don’t worry about the sparks you see when connecting the mamaRoo power cord to an outlet or to the seat base. They’re caused by capacitors in the electronic storage device charging when they’re first plugged in. The action of plugging it in draws a brief burst of power that can cause a momentary spark, but it’s perfectly normal.
If you ever witness persistent sparking or smoke coming from an outlet, immediately contact a certified electrician to inspect your home.
What is mamaRoo’s voltage specification?
The mamaRoo’s power supply can operate on either 100 or 240 VAC, alternating between 50 and 60 Hz.
How do I clean 4moms straps?
Before cleaning the harness straps, first remove the seat from the mamaRoo base. To disassemble, use a sink or other basin and allow the straps to dangle into soapy water from the central rail. Do NOT submerge ONLY THE CENTRAL RAIL into the water. Rinse clean and let dry before putting it back together again
Which 4moms swing hasn’t been recalled and available for sale?
The model of 4moms swing that’s safe and hasn’t been recalled is their latest model released this past July (18) and is called the 4moms MamaRoo Multi-Motion Baby Swing. Check the current price on Amazon here.
Matan Feldman, Dad & Swing Expert
My Name is Matan Feldman and I am a dad of a toddler and an infant based out of Atlanta. I manage this website, Safe Baby Fun (formerly known as Baby Swing Hubs), and mostly blog here about baby activity gear including swings, walkers, bouncers, and jumpers, among others. From what I have learned being a parent for over 7 years now, I am very excited to share good tips with other parents especially if it can improve the safety of kids. I work with a baby products testing and review company and over the past 2 years, I have gained deep insight into baby products and am happy to recommend them here. When I am not wasting time learning one or two tricks at home with my two kids, I spend a lot of time blogging on this site or on other sites to assist parents looking for first-hand insight or feedback on different baby products – especially from a dad’s perspective. If you have any questions, you can reach me using my email, matan@safebabyfun.com.
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